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TOPIC: Advertisementboard
#6080
garrymula (User)
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Advertisementboard 4 Years ago Karma: 0  
Hi i have downloaded the component advertisementboard free, when i come to upload "Add new file"," Add new image" and the "Authors" do not work.(front end) their are only 2 options in the settings backend they are "Set efiles upload folder" and "et eimages upload folder:" i really like this component and would buy pro version but i need to see this working properly can you help please
Garry
 
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#6083
admin (Admin)
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Re:Advertisementboard 4 Years ago Karma: 61  
Hello Garry,

That must work. For me that work. Please check "Error console" in firefox, and try turn off all 3 part core plugins.

Authors - fill automatically from login user, so you can't change that.

What version you use ?

If all before not help, please send admin access to yours site and we will check where error

Thanks,
OrdaSoft team
 
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#6091
garrymula (User)
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Re:Advertisementboard 4 Years ago Karma: 0  
here is the code, if this is no good to you to resolve the issue
Thanks
Garry
File Attachment:
File Name: code.txt
File Size: 95830
 
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#6098
admin (Admin)
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Re:Advertisementboard 4 Years ago Karma: 61  
Hello Garry,

Impossible fix error in some code what you send. Site has in self very many files, + database, + yours site httpd server configuration, + yours PHP configuration +......
That all may have sens for check and error fix

In yours case, I think most important check - what I wrote in post before.

For resolve issue we need admin access to yours site, You may send it with help OrdaSoft support form. But again we will fix issues - if error in ours component, if error in yors site setting or yours template - we only show for you where error - and you fill self fix that or hire us or hire some body other.

Sorry, we self fix free errors only in ours products.

Thanks,
OrdaSoft team
 
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#6101
garrymula (User)
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Re:Advertisementboard 4 Years ago Karma: 0  
Hi i have emailed you my details to my site
thanks garry
 
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#6158
garrymula (User)
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Re:Advertisementboard 4 Years ago Karma: 0  
Hi i did not understand your post i have sent you my details, to the admin of my site by email but you have not responded,
Thanks
Garry
 
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