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TOPIC: Error while updating
#14093
fchojinski (User)
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Error while updating 2 Years ago Karma: 0  
I want to update from version 2.2free to 3.0free like written in another topic ordasoft.com/Forum/BookLibary-Component-...eak-site.html#11005. After deleting all directories i wanted to install new version. Now there is an error: "Komponenteninstallation: Datenbankfunktion erzeugt keine Fehlermeldungen". Can anybody help me?

Regards
Frank
 
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#14104
Taras (Admin)
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Re:Error while updating 2 Years ago Karma: 55  
Hello,

Did you follow in this way?

Before make any upgrades, please make the backup of your website and database.

At first try to do these actions on the test server.


Full save so files and folders:

{yours site}/administrator/components/com_booklibrary

{yours site}/components/com_booklibrary


Please create full database backup


Please do full books export.


After that please remove

{yours site}/administrator/components/com_booklibrary

{yours site}/components/com_booklibrary

and do install components from BookLibrary 2.0 version.


Please recover folders:

{yours site}/administrator/com_booklibrary/ebooks

{yours site}/components/com_booklibrary/covers


Also you will need upgrade all plugins and modules

Thanks,
Taras
OrdaSoft team.
 
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#14110
fchojinski (User)
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Re:Error while updating 2 Years ago Karma: 0  
Hi Support,

I have done it the way you wrote. Additionally I have deleted all tables in the database. The effect is still the same. I can not install version 3.0 because of error "Komponenteninstallation: Datenbankfunktion erzeugt keine Fehlermeldungen". In my Joomla backend i can still select book library from components but when i click on it, there is a 404 Error. I guess deinstallation was not complete. Can you please help me? I can send you an superuser account if you want to.

Regards
Frank
 
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#14120
Taras (Admin)
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Re:Error while updating 2 Years ago Karma: 55  
Hello,

Give us please, FTP and admin access and we will try to help you. FTP and admin access You can send to our contact form.
ordasoft.com/About-us/OrdaSoft.html
Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password
If you have other questions, please ask.

Thanks,
Taras
OrdaSoft team.
 
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#14124
fchojinski (User)
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Re:Error while updating 2 Years ago Karma: 0  
 
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#14134
Taras (Admin)
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Re:Error while updating 2 Years ago Karma: 55  
Hello,

Please, check our documentation again
ordasoft.com/News/Book-Library/upgrade-b...n-to-20-version.html

Thanks,
Taras
OrdaSoft team.
 
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