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TOPIC: export csv file giving error
#15524
artery (User)
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Posts: 1
graphgraph
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export csv file giving error 1 Year, 3 Months ago Karma: 0  
Hi

I just bought Bookibrary pro and it is giving me this error when I try to export a category as a csv file. Please can you help me fix this. I need to be able to export and import books.

Warning: DOMDocument::load(): xmlParseEntityRef: no name in /usr/www/users/mysite//administrator/componen...20150626_121741.xml, line: 13557 in /usr/www/users/mysite/administrator/components/com_booklibrary/admin.booklibrary.class.impexp.php on line 33 Warning: DOMDocument::load(): xmlParseEntityRef: no name in /usr/www/users/mysite/administrator/components/com_booklibrary/exports/booklibrary_20150626_121741.xml, line: 14257 in /usr/www/users/mysite/administrator/components/com_booklibrary/admin.booklibrary.class.impexp.php on line 33 Fatal error: Call to undefined function xslt_errno() in /usr/www/users/mysite/administrator/component...ary.class.impexp.php on line 640

Kind regards
Francois
 
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Last Edit: 2015/06/26 10:26 By artery.
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#15527
AnnaZh (Admin)
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Posts: 227
graphgraph
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Gender: Female Location: Kharkov, Ukraine
Re:export csv file giving error 1 Year, 3 Months ago Karma: 6  
Hi Francois,

I've just tried to export category in Book Library Pro 3.1 and all works fine.
Could you send us Admin and FTP access using our Contact form ordasoft.com/About-us/OrdaSoft.html,
and we will try to fix your problem on your website.

Admin access:
username
password

FTP access:
FTP host
FTP username
FTP password

Thanks,
Anna
ordasoft.com
 
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