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Error: Updating to 3.5 I get a duplicate error (0 viewing) 
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TOPIC: Error: Updating to 3.5 I get a duplicate error
#16515
hetclub (User)
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Error: Updating to 3.5 I get a duplicate error 1 Year, 2 Months ago Karma: 0  
When I try and update the component, I get the following error. Not sure why I am getting a duplicate column name error.

Duplicate column name 'fk_authors' SQL=ALTER TABLE het_booklibrary ADD COLUMN fk_authors varchar(100) NOT NULL default 0, ADD COLUMN associate_book varchar(255) default 0, ADD FOREIGN KEY (`fk_authors`) REFERENCES het_booklibrary_authors(`id`)


I get the same error, whether I load the package file or install from directory
 
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Last Edit: 2015/10/01 14:32 By hetclub.
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#16520
Taras (Admin)
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Re:Error: Updating to 3.5 I get a duplicate error 1 Year, 2 Months ago Karma: 55  
Hello,

1) For update you need install BookLibary Component under your previous version.

2) What version of BookLibary Component do you have and what version do you use for update - Pro Shop or Pro?

3) Try install new package on a pure Joomla, without any extensions and templates.

If you face any problems, please contact us through our contact form.
ordasoft.com/About-us/OrdaSoft.html


Thanks,
Taras
OrdaSoft team.
 
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#16526
hetclub (User)
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Re:Error: Updating to 3.5 I get a duplicate error 1 Year, 2 Months ago Karma: 0  
So let me take these one at a time.

Joomal 3.4.4

1) For update you need install BookLibary Component under your previous version.
I have v 3.1 ShopPro installed. I am not sure what you mean by "you need install BookLibary Component under your previous version". I am trying to install the update using Extension Manager. I started by installing com_booklibrary_shop_pro3.5_2015_09_24.zip and the first error that comes up is:

Table 'hetxxxx_test.het_vehiclemanager_const' doesn't exist SQL=ALTER TABLE het_vehiclemanager_const ADD UNIQUE (`const`)

When I try and go to booklibrary (/administrator/index.php?option=com_booklibrary) It comes up with a blank screen.

When I go back to Extension Manager and try to install it again. I get the following error:
Duplicate column name 'fk_authors' SQL=ALTER TABLE het_booklibrary ADD COLUMN fk_authors varchar(100) NOT NULL default 0, ADD COLUMN associate_book varchar(255) default 0, ADD FOREIGN KEY (`fk_authors`) REFERENCES het_booklibrary_authors(`id`)

I should also mention we are tied in with VirtueMart as well.
 
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Last Edit: 2015/10/02 18:43 By hetclub.
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#16534
Taras (Admin)
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Re:Error: Updating to 3.5 I get a duplicate error 1 Year, 2 Months ago Karma: 55  
Hello,

Sorry for the delay in replying.

Give us please - link on website, FTP and admin access and our team will make for you update from v 3.1 ShopPro to 3.5 ShopPro, FTP and admin access You can send to our contact form.
ordasoft.com/About-us/OrdaSoft.html

Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password

Thanks,
Taras
OrdaSoft team.
 
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#16849
hetclub (User)
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Re:Error: Updating to 3.5 I get a duplicate error 1 Year ago Karma: 0  
I sent all the requested information to akbet@ordasoft.com and I havent heard anything back on the status of upgrading to 3.5. I had to delay a week before getting back to you as I was gone. Email was sent to you on Oct 26th. Thank you for the assist.

Aaron
 
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#16861
Taras (Admin)
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Re:Error: Updating to 3.5 I get a duplicate error 1 Year ago Karma: 55  
Dear Aaron,

In last my post, I said that you contact us via Contact form and provide link, you can recheck it.

ordasoft.com/About-us/OrdaSoft.html

Why do use akbet@ordasoft.com not clear.

Please, contact us via support@ordasoft.com or sales@ordasoft.com

Thanks,
Taras
 
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