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Sanity test. Error version check! (0 viewing) 
BookLibary Component Support
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TOPIC: Sanity test. Error version check!
#19997
cyrock (User)
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Re:Sanity test. Error version check! 3 Months, 2 Weeks ago Karma: 0  
I have the same trouble! " Sanity test. Error version check!" After updating....! HELP!

Thanks.
Cy.
 
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#20024
Taras (Admin)
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Re:Sanity test. Error version check! 3 Months, 2 Weeks ago Karma: 53  
Hello,


Could you give us
full FTP and admin access
and our team will make your version of BookLibary Component comfortable with Joomla 3.5

FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password
Thanks,
Taras
OrdaSoft team.
 
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#20349
cyrock (User)
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Still PROBLEMS!! 3 Months ago Karma: 0  
I still have Databaseproblems!

1. Too many Authors
2. Authors link ends in Error 404
3. Cannot show "All Books" only "All Categories"

Thanks!
Cy.

Cannot upload picture, yet. But you have Access to Backend!
 
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Last Edit: 2016/06/28 10:38 By cyrock.
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#20399
Taras (Admin)
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Posts: 2638
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Re:Still PROBLEMS!! 3 Months ago Karma: 53  
Hello,

We see a lot of duplicates of authors and books, we can solve it but, please make a BACKUP of component and site.

We will work with database and some information can be lose.

We will try keep all, but please make backup and email us.

This only one way solve problems with duplicates of authors and books

+ author page not work, because it was unpublished.

Waiting for your answer

Sorry for trouble.

Sincerely Yours
Taras
OrdaSoft team
 
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#20573
livinghopecolorado (User)
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Re:Sanity test. Error version check! 2 Months, 2 Weeks ago Karma: 0  
I am getting the same error. We purchased the Pro version last year. Our order number was 205490197850. Could you please send the updated component to my email address too? Thanks in advance for your help.
 
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#20585
Taras (Admin)
Admin
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Re:Sanity test. Error version check! 2 Months, 2 Weeks ago Karma: 53  
Hello,

You have version Book Library Pro 3.1, and before update please make the backup of your website (files, folders and database).
At first please check upgrade/update process at the test website!

If you have custom changes of component, you can lose your changes.

Please, in that case do not make update.

Last version of component we have sent on your email.

If you would like any further information, please do not hesitate to contact us too.

Best Wishes,
Taras
OrdaSoft team
 
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