OrdaSoft forum
Welcome, Guest
Please Login or Register.    Lost Password?

BookLibary Component Support

Go to bottom Favoured: 0

Porting component problem

sergio.montagna (Visitor)
Posts: 0
graphgraph
User Offline
porting component problem 12 Years, 3 Months ago
Karma: 0  
Hello! I've bought your booklibrary PRO and I've correctly installed on my joomla website

3 days ago, I had to do a porting from a domain to another domain... I copied all directories and the database from my joomla installation to another domain with another joomla installation

the website works correctly: I can see thebooks list (module: top listing) but if I click on "catalogue" link or if I click on a book detail I get the follow error:

Errore del server
Si è verificato un errore nel sito web durante il recupero di www.libri-e-guide.com/new/index.php?opti...ries&Itemid=487. Potrebbe non essere disponibile per manutenzione o essere configurato in modo errato.

Traslation:
Server Error
There was an error while retrieving the website www.libri-e-guide.com/new/index.php?opti...ories&Itemid=487 may not be available for maintenance or be configured incorrectly

try to click: www.libri-e-guide.com/new/ and after click on "catalogo" button to see the error

thanks in advance for your help!
Sergio
Logged Logged
The administrator has disabled public write access.
sergio.montagna (Visitor)
Posts: 0
graphgraph
User Offline
Re:porting component problem 12 Years, 3 Months ago
Karma: 0  
there is the problem when in the link there is option=com_booklibrary
Logged Logged
The administrator has disabled public write access.
admin (Admin)
Admin
Posts: 8230
graph
User Offline Click here to see the profile of this user
Re:porting component problem 12 Years, 3 Months ago
Karma: 101  
Hello,

Sorry for me that difficult check - I see only empty pages.

Therre are possible much errors:
- You not full correctly move files
- you not full correctly move database
- some incorrect with file permission

You may send to us yours site admin access and we will check where error, Yours account details you may send with help ordaSoft contact form

Thanks,
OrdaSoft team
Logged Logged
The administrator has disabled public write access.
sergio.montagna (Visitor)
Posts: 0
graphgraph
User Offline
Re:porting component problem 12 Years, 3 Months ago
Karma: 0  
whic email I have to use to send you my admin user/pwd?
Logged Logged
The administrator has disabled public write access.
sergio.montagna (Visitor)
Posts: 0
graphgraph
User Offline
Re:porting component problem 12 Years, 3 Months ago
Karma: 0  
thanks! I've resolved.... I nedded to unitall and reinstall the booklibrary module (I don't know why...)
thanks, S
Logged Logged
The administrator has disabled public write access.
Go to top
»