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Fetching information from Amazon.com not working (0 viewing) 
BookLibary Component Support
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TOPIC: Fetching information from Amazon.com not working
#31477
SengaB (User)
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Fetching information from Amazon.com not working 4 Months, 1 Week ago Karma: 0  
Hello!

After configuring the component, (v 3.6.16 Pro), and adding new books manually on the backend, while fetching information from Amazon.com, the title and description can't save or are not added. The same is valid for the buy from link. The fields data are not saved. The frontend does not show the title or the pic...

Could you please let me know what I should look for?
Thanks
 
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#31497
RomanD (Admin)
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Re:Fetching information from Amazon.com not working 4 Months, 1 Week ago Karma: 3  
Hello,

Could you give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Detail description: How reproduce

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username
password

FTP

FTP host

FTP username

FTP password

Thanks,
Roman
OrdaSoft team
 
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#32655
gbehera (User)
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Re:Fetching information from Amazon.com not working 2 Months, 2 Weeks ago Karma: 0  
Hello Roman

I had seeing a similar issue where Fetching Information from amazon webservice which was working fine earlier but stopped working. The item gets added without an item description.

Are the following still valid within Ordasoft ?

Your Amazon Associate tag: orda-20
Amazon AWSAccessKeyId: AKIAIW---N3----TN3XQ

To recreate the issue please login to the following site with a use account (gmail, Linkedin or Facebook)

1. dixwix.com
2. Create a group
3. Add a item within the group
4. Add Amazon ISBN/AISN number : B00EXTVU26
5. Select Language as English & Save.
6. Click My groups - Select the group - item show without the item description.
 
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#32681
kmpeine (User)
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Re:Fetching information from Amazon.com not working 2 Months, 2 Weeks ago Karma: 0  
I am having the same issue. I am getting "Bad path image file" when I try and do a refetch (because when I added in the ISBN nothing pulled). It was working about 3 weeks ago (last time I tried). I had not upgraded anything since that time. Today I installed the latest version of the BookLibrary component to see if that would fix the issue, it did not.
 
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#32683
gbehera (User)
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Re:Fetching information from Amazon.com not working 2 Months, 2 Weeks ago Karma: 0  
Hello Odasoft Team

Any comments or updates on this issue ?
 
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#32708
RomanD (Admin)
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Re:Fetching information from Amazon.com not working 2 Months, 2 Weeks ago Karma: 3  
Hello,

We answered you by email.

Best Regards
Roman
OrdaSoft team
 
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