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BookLibary Component Support
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TOPIC: Empty page adding new books
#4166
lapoeme (User)
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Empty page adding new books 4 Years, 5 Months ago Karma: 0  
Hi,

everithing works fine for a while. Suddenly, the editor page on the backend appears blank and i can't add new books. Y see categories, and everithing works (modules and plugins) but not this page. I'm using J 1.5.25 and Book library free. Maybe it could be that this version only supports a certain number of items.

Thanks in advance
 
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#4173
admin (Admin)
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Re:Empty page adding new books 4 Years, 5 Months ago Karma: 61  
Hello,

Now we haven't any limits. Please check last changes - what you added, that may some new plugins or some other.
Also may be you see some errors?

Thanks,
OrdaSoft team
 
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#4177
lapoeme (User)
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Re:Empty page adding new books 4 Years, 5 Months ago Karma: 0  
Hi!

No. Firt i've installed everything in my Joomla server, all my components and plugins and it works fine. I've created a new module (a copy) to show my last books added to my library and it works fine, but since that moment, i can't add a new book. The rest menu options of the component works fine but 'Book' tab send me to a blank page.

If a remove the component and reintalled it, all my data will be lost?

Thanks in advance
 
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#4181
admin (Admin)
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Re:Empty page adding new books 4 Years, 5 Months ago Karma: 61  
Hello,

No please no reinstall component, may be that may help(for some time), but I think - that not resolve problem. For save data - always do buckup first, and full books export

Please on yours site at Global setting "Turn on" "Show max error level" - and check page -what you said "not show" - may be you will see some errors. And may be that will help resolve that error.

If that not help - please send to us admin access to yours site and we will check where error. Yours account details ypu may send with help OrdaSoft support form

Thanks,
OrdaSoft team
 
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#4203
lapoeme (User)
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Re:Empty page adding new books 4 Years, 5 Months ago Karma: 0  
Hi!

This is the error message

Fatal error: Class 'mosCategory' not found in /hosting/www/poetchandon.com/public/administrator...dmin.booklibrary.php on line 1164


I copy the security patch and then, Books tab is broken.

Thanks in advance
 
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#4209
admin (Admin)
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Re:Empty page adding new books 4 Years, 5 Months ago Karma: 61  
hello,

Exist rule "Any time not need change code what good work".

You may send to us yours site admin and FTP access - to ours ordasoft support form and we may check where error.

But we will do that after Wednesday now in may country big holidays "Labour Day"

Thanks,
OrdaSoft team
 
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