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Order had an error, took money, no download link (0 viewing) 
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TOPIC: Order had an error, took money, no download link
#5543
crossmr (User)
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Order had an error, took money, no download link 4 Years ago Karma: 0  
Just tried to buy the pro shop version with our business account. The order screen threw up an error claiming a missing order ID. the process took the money for the purchase, generated a receipt email but the order is still showing as pending and no download link was provided. Sent a message via the contact form with specific details.

The link in the first Email for the PO generated was broken:
ordasoft.comhttp//ordasoft.com/index.php?page=blah blah blah

You forgot to put a : in the URL of your emails

and now this..
I'm not sure what to think here.
 
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Last Edit: 2012/09/12 13:03 By crossmr.
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#5551
admin (Admin)
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Re:Order had an error, took money, no download link 4 Years ago Karma: 61  
Hello,

Thank you for report with bad link, we will check that.
For real take ours product, you need at end ordering process do real payment
with help 2checkout gateway.

Payment you can do with help "credit card" or Paypal:

- Payment with Credit card You may do with help 2checkout
At end ordering process Please select "Payment Method" - 2checkout

- Payment with Paypal You may do with help 2checkout
At end ordering proccess Please select "Payment Method" - 2checkout
please press 2checkout image in html page center.
And after that you will can choose pay with help card or PayPal.
You will have the opportunity to select PayPal or Card on the "PAYMENT METHOD"
screen.
All the customer will need to do is to click on the "Continue Checkout"
button, enter their billing information on the next page, click on the
"Continue Checkout" button and choose their payment method on the next page,
which will be the Payment Method page.


Thanks,
OrdaSoft team
 
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