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BookLibary Component Support

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Capcha not working and no email notification

americymru (User)
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graphgraph
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capcha not working and no email notification 10 Years, 11 Months ago
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Hi

I redcently upgraded to PRO but I am experiencing critical problems:-

1. Capcha does not recognise correct answers. I have tried dozens of times to post suggestions and reviews but have succeeded only once.

2. On the one occasion that I succeeded in posting a suggestion I received no email notification.

Please help!!!! I am planning to send out a mass email soon to advertise the site but the very functionality I need to advertise is not working.

Ceri

Also it strikes me that we need to be able to moderate reviews. Why could this option not be added? It is already there for 'Add Books'.
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Last Edit: 2013/04/10 00:08 By americymru. Reason: left something out
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admin (Admin)
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Re:capcha not working and no email notification 10 Years, 11 Months ago
Karma: 101  
Hello,

. Capcha does not recognise correct answers. I have tried dozens of times to post suggestions and reviews but have succeeded only once.
I checked that, for me all work good, Can you send admin and ftp access to yours site and we will check where error, Yours account details please send with help ordasoft contact form


2. On the one occasion that I succeeded in posting a suggestion I received no email notification
For take email notification for suggestion in Book Library - you need set settings for email notification in BookLibrary settings.
Also you need configure mail setting in Joomla Global setting and check send mail in joomla articles first.

Also it strikes me that we need to be able to moderate reviews.
You may configure send review notification also

Thanks,
Ordasoft team
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