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TOPIC: Missing star rating
#23753
paratabeutler (User)
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Missing star rating 7 Months, 2 Weeks ago Karma: 0  
Hello,

Following the migration of my website the evaluation stars disappeared. I can not solve this problem.

Thank you for avence.



before


after
 
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Last Edit: 2016/12/07 07:59 By paratabeutler.
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#23786
admin (Admin)
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Re:Missing star rating 7 Months, 2 Weeks ago Karma: 62  
Hello,

As me seem errors with CSS

In Browser, please press F12 and check "Networks" tab, Is all CSS files found without errors ?

Thanks,
OrdaSoft team
Andrew
 
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#23982
paratabeutler (User)
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Re:Missing star rating 7 Months, 1 Week ago Karma: 0  
Hello,

All CSS files are found OK!

But here is an error message in console :

"150-recettes-de-superaliments?tab=getmybooksTab&is_show_data=1:973 Uncaught TypeError: jQuerBook(...).raty is not a function(…)(anonymous function) @ 150-recettes-de-superaliments?tab=getmybooksTab&is_show_data=1:973f @ jQuerBook-1.2.6.js:738fireWith @ jQuerBook-1.2.6.js:781ready @ jQuerBook-1.2.6.js:552xt @ jQuerBook-1.2.6.js:463"

"Raty" function is linked to the issue of the rating stars not showing.

Any ideas?
 
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#24001
admin (Admin)
Admin
Posts: 5131
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Re:Missing star rating 7 Months, 1 Week ago Karma: 62  
Hello

Could you give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Detail description: How reproduce

Site Admin

username
password

FTP

FTP host

FTP username

FTP password

Thanks,
Andrew
OrdaSoft team.
 
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#25106
paratabeutler (User)
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Re:Missing star rating 6 Months ago Karma: 0  
Hello,

Following the request for connection information on my site, have you solved my problem?

Thank you
 
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#25122
admin (Admin)
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Re:Missing star rating 6 Months ago Karma: 62  
We will try resolve it

Thanks,
Andrew
OrdaSoft team
 
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