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Joomla Social Comments and Sharing
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TOPIC: social share conflict with my site template
#22628
dymsc (User)
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social share conflict with my site template 1 Month, 2 Weeks ago Karma: 0  
Hello,
I'm using Joomla Social Comments and Sharing in my website(coaching.touchtight.com/level-1-start) which runs on a rocketheme gantry 5 template. When the extension is enabled, images in my gantry 5 modules are not displaying.(Please refer to the screenshots) Couldn't find any issues. I don't have a clue on fixing this. Any help is appreciated.

Thanks
 
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#22643
Taras (Admin)
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Re:social share conflict with my site template 1 Month, 2 Weeks ago Karma: 55  
Hello,

We see on below page Joomla Social Comments and Sharing and all images works.

coaching.touchtight.com/level-1-start

Can you provide steps - how we can reproduce error and access.

Besides, we doesn't know structure of gantry 5 modules.

Maybe issue in template.

Now seems, all works

Follow attached image

Thanks
Taras
 
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#22778
dymsc (User)
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Re:social share conflict with my site template 1 Month, 1 Week ago Karma: 0  
Hi,

Really sorry for the late reply, if you check this(coaching.touchtight.com/level-1-start) page in mobile view, you can see that all images are not showing. Is there conflicts?

Thanks
 
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#22786
Taras (Admin)
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Re:social share conflict with my site template 1 Month, 1 Week ago Karma: 55  
Hi,

We have checked with help responsinator and image with Joomla Social Comments and Sharing works good.

All display, you can see that

www.responsinator.com/?url=http%3A%2F%2F...-1-start%2Fpractices

Thanks
Taras
 
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#22830
dymsc (User)
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Re:social share conflict with my site template 1 Month, 1 Week ago Karma: 0  
Hi,
Thanks for the reply.

I think there's a script issue, because I too checked this with 'Am I responsive'(ami.responsivedesign.is) but the images didn't display properly. And you've checked the wrong url it should be coaching.touchtight.com/level-1-start
As you can see www.responsinator.com/?url=coaching.touc....com%2Flevel-1-start shows no images. Please have a look.

Thanks
 
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#22846
Taras (Admin)
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Re:social share conflict with my site template 1 Month, 1 Week ago Karma: 55  
Hello
Could you give us
full FTP and admin access
and our team will try to find solution, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form
Link on website

Joomla Admin

username
password
FTP
FTP host

FTP username

FTP password
Thanks,
Taras
 
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