OrdaSoft forum
Welcome, Guest
Please Login or Register.    Lost Password?
Joomla Social Comments and Sharing
Go to bottom Favoured: 0
TOPIC: Clearing Cache Issue
#27224
AdinaG (User)
Fresh Boarder
Posts: 2
graphgraph
User Offline Click here to see the profile of this user
Clearing Cache Issue 6 Months, 4 Weeks ago Karma: 0  
I recently noticed that if I clear the cache on my site it removes any likes and shares that were already on pages...

Is it supposed to do that?

Is there a way to not let it do that?

Thanks

Adina
 
Logged Logged  
  The administrator has disabled public write access.
#27263
RomanD (Admin)
Support
Admin
Posts: 471
graphgraph
User Offline Click here to see the profile of this user
Gender: Male OrdaSoft
Re:Clearing Cache Issue 6 Months, 3 Weeks ago Karma: 3  
Hello.

What social networks have this problem?

Which version are you using? Free or professional?

Which layout do you use?

Thanks,
RomanD
OrdaSoft team.
 
Logged Logged  
 
Last Edit: 2017/02/24 09:25 By RomanD.
  The administrator has disabled public write access.
#27288
AdinaG (User)
Fresh Boarder
Posts: 2
graphgraph
User Offline Click here to see the profile of this user
Re:Clearing Cache Issue 6 Months, 3 Weeks ago Karma: 0  
What social networks have this problem?

I know for sure Facebook and Google+


Which version are you using? Free or professional?

Free


Which layout do you use?

Default - I'm assuming you are referring to the option under the Advanced tab
 
Logged Logged  
  The administrator has disabled public write access.
#27411
RomanD (Admin)
Support
Admin
Posts: 471
graphgraph
User Offline Click here to see the profile of this user
Gender: Male OrdaSoft
Re:Clearing Cache Issue 6 Months, 3 Weeks ago Karma: 3  
Hello,

We can not repeat this problem.

Please download from our website and install the latest version of the module.

If the problem continues:

Could you give us
full FTP and admin access
and then we can say more about your problem, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password

Thanks,
RomanD
OrdaSoft team.
 
Logged Logged  
  The administrator has disabled public write access.
Go to top
What are you looking for?
Anti-spam question: How many eyes has a typical person?