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TOPIC: error message
#13803
ncldk (User)
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error message 2 Years, 2 Months ago Karma: 0  
Hi

Joomla 1.5.26. Media library ver. 2.0
When I publish media library public, while i am not log in I get an error message (Error: There was an undefined error) when I click down to one of the objects The error disappears when I log into the site first. Are there any solutions to this problem?

The problem does not seem to exist on browsers other than IE.
 
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#13804
Taras (Admin)
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Re:error message 2 Years, 2 Months ago Karma: 55  
Hello,

Thank you for choosing our product Media library software

ordasoft.com/Media-library-software-Joomla.html


This often seems to occur when a site has been moved to a different location (eg from a testing server to a live server) and a component has not correctly installed on the new server, often a missing button plugin is preventing the editor page from loading.


This error can be resolved using the getModel method, and this is how you can edit your view.html.php file to do so.

Thanks,
Taras
OrdaSoft team.
 
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#13859
ncldk (User)
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Re:error message 2 Years, 1 Month ago Karma: 0  
Hi
I may have found a solution to the problem I have described.
After ie 11 has been installed, the compatibility button has been removed, and this things has been a lot more difficult to solve,. If the entire site be launched ie 11's compatibility view, the site will simply stop working, more or less.
For more simpler sites, such a problem can be solved by inserting, html code like:

<meta http-equiv = "X-UA-Compatible" content = "IE = IE9">

as the first line in the <head> section. But in a joomla 1.5.26 template, such a change will causing chaos.
Is there a place to insert this code in your "media library module"
module or plugin, so that I do not get this error message?
 
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Last Edit: 2014/10/17 12:22 By ncldk.
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#13865
Taras (Admin)
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Re:error message 2 Years, 1 Month ago Karma: 55  
Hello,

Give us please, FTP and admin access and we will try to help you. FTP and admin access You can send to our contact form.
ordasoft.com/About-us/OrdaSoft.html

If you have other questions, please ask.

Thanks,
Taras
OrdaSoft team.
 
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