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OS Responsive Image Gallery module Support
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TOPIC: no work on site, no work on admin
#11631
Andrew77 (User)
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no work on site, no work on admin 2 Years, 9 Months ago Karma: 0  
Hi, I'm working on my site with Joomla v.3.1.1

I have problems with "OS Responsive Image Gallery" in Administrator and on the site


Problems in Administrator:

- loaded images are not saved in "IMAGES";

- in "GALLERY OPTIONS" I can't change settings (Thumbnail Width, Thumbnail Height, Images in row).


Problems on the Site:

- the images are not displayed (display only the title of the module);

- the right column of the site falls down (maybe it depends on the size of the module that I can not modify Administrator).


Sorry for my english
Thanks
 
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#11643
admin (Admin)
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Re:no work on site, no work on admin 2 Years, 8 Months ago Karma: 61  
Hello,

Please send admin and FTP access to your site and we will check where error.

Your access details you may send with help OrdaSoft contact form

Thanks,
OrdaSoft team
 
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#11654
Andrew77 (User)
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Re:no work on site, no work on admin 2 Years, 8 Months ago Karma: 0  
Email send, thanks
 
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#11696
admin (Admin)
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Re:no work on site, no work on admin 2 Years, 8 Months ago Karma: 61  
Hello,

Please check your site, we fixed all - please NOT reinstall module, problem was:

- some thing not good with template, very many high positions -what close all
- was problem with file permissions, was impossible upload images

Thanks,
ordaSoft team
 
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#11698
Andrew77 (User)
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Re:no work on site, no work on admin 2 Years, 8 Months ago Karma: 0  
...in the Administrator seems to work, but the images on the site are not seen.

(see the screen attached)



Link screen: http://www.angelostroiadesign.it/prova/it/scenografie.html
 
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Last Edit: 2014/03/19 18:14 By Andrew77.
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#11703
admin (Admin)
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Re:no work on site, no work on admin 2 Years, 8 Months ago Karma: 61  
Hello,

for see joomla module, you need set for it some position, publish it and enable it for some menu

Please check
angelostroiadesign.it/prova/it/scenografie.html

Thanks,
OrdaSoft team
 
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