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OS Responsive Image Gallery module Support
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TOPIC: Error - There was an error uploading this file to.
#13851
introduzione (User)
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Error - There was an error uploading this file to. 2 Years, 1 Month ago Karma: 0  
Hi!
I just bought the module, but when I try to install the pro module (though Extension Manager: Install) this line came out:
"Error - There was an error uploading this file to the server."
So I can't use the module. Could you tell me why and how to fix this?
I'm using the Joomla! 3.3.3 Stable.
Please let me know.
Thanks
 
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#13854
Taras (Admin)
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Re:Error - There was an error uploading this file to. 2 Years, 1 Month ago Karma: 55  
Hello,

Thank you for choosing our product.

Contact your hosting provider

Since these restrictions are being imposed by your hosting proivder, you should try contacting them and ask for an increase of the following PHP directives' values:

upload_max_filesize should be at least 4 MB
post_max_size should be bigger than upload_max_filesize, so a value of at least 5 MB is required.

You can verify these settings by heading to Site >> System Information >> PHP Information.

Thanks,
Taras
OrdaSoft team
 
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#13856
introduzione (User)
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Re:Error - There was an error uploading this file to. 2 Years, 1 Month ago Karma: 0  
Thank you. I send them an email.
Kind regards
 
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#13857
Taras (Admin)
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Re:Error - There was an error uploading this file to. 2 Years, 1 Month ago Karma: 55  
Hello,

Ok. Thank you for choosing our product
ordasoft.com/os-responsive-image-gallery
If you have other questions, please ask.

Thanks,
Taras
OrdaSoft team.
 
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