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OS Responsive Image Gallery module Support
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TOPIC: Images not showing
#20222
wadcltd (User)
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Images not showing 5 Months, 2 Weeks ago Karma: 0  
Hi there (I have also emailed you regarding this)

I have tried uploading another gallery and the images say that they are there and when you look at the thumb nail it says no image??

Can you explain why please? I use the drag and drop method.
 
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Last Edit: 2016/06/21 08:16 By wadcltd.
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#20229
Taras (Admin)
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Re:Images not showing 5 Months, 2 Weeks ago Karma: 55  
Hello,

Could send link and access, that we can reproduce that issue.


FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password
Thanks,
Taras
OrdaSoft team.
 
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#20409
patvb (User)
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Re:Images not showing 5 Months, 1 Week ago Karma: 0  
Was there a fix for this problem? I'm having the same problem. My client is not the least bit understanding right now, and I was hoping it was an easy fix.

Thanks for any advice.

Pat
 
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#20424
Taras (Admin)
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Posts: 2858
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Re:Images not showing 5 Months, 1 Week ago Karma: 55  
Dear Pat,

It is usually server problem.

You need open console and check error log.

Could you give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password
Thanks,
Taras
OrdaSoft team.
 
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