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OS Responsive Image Gallery module Support
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TOPIC: OS Responisve Image Gallery
#21486
norman_b (User)
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OS Responisve Image Gallery 3 Months ago Karma: 0  
Hello, my OS Responsive Image Gallery dosen't work on Internet Explorer and iPhone. There is no Problem by the other Browsers (Firefox and Chrome) and Android... What is the problem with Internet Explorer or iPhone? Do I need an additional plugin or addon?

You can check this on www.deep-sun.com

Thanks for help.
 
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#21510
Taras (Admin)
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Re:OS Responisve Image Gallery 3 Months ago Karma: 55  
Hello,

Sorry for the delay in replying.

We see on your website menu Gallery, but in that menu there is no OS Image Gallery - Responsive Image Gallery

Can you make it active and provide link on our component and send screenshots, where OS Gallery doesn't work

We need more details.

Sincerely Yours
Taras
OrdaSoft team
 
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#21511
norman_b (User)
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Re:OS Responisve Image Gallery 3 Months ago Karma: 0  
 
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#21512
Taras (Admin)
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Re:OS Responisve Image Gallery 3 Months ago Karma: 55  
Hello,

We have sent on your email last version of Responsive Image Gallery.

Please, update to it. You need install it under previous via Extension manager.

Before making any upgrades, make the backup of your website (files, folders and database).
At first please check upgrade/update process at the test website!

It must help solve problems with Internet Explorer or iPhone.

If you would like any further information, please do not hesitate to contact us too.

Best Wishes,
Taras
OrdaSoft team
 
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#21516
norman_b (User)
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Re:OS Responisve Image Gallery 3 Months ago Karma: 0  
Now it works!!!! Thanks alot for your help!!!!

An other thing: Is there a possibility to sort the gallerys from A-Z or Z-A?
 
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#21531
Taras (Admin)
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Re:OS Responisve Image Gallery 3 Months ago Karma: 55  
Hello,

Your welcome)

We have no features for sort the galleries from A-Z or Z-A.

We plan add this option in next version of gallery.

or this can be done like customization service, special for you.

To get more details, please write on our contact form.

ordasoft.com/contact-us-form

Best Wishes,
Taras
OrdaSoft team
 
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