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OS Responsive Image Gallery module Support
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TOPIC: Database Error
#21671
nukite48 (User)
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Database Error 2 Weeks, 6 Days ago Karma: 0  
Hi

I'am getting the following database error after installing OS Responsive Gallery Pro which I have just purchased.

Table 'xxxxx_xxxxx.#__os_gallery' doesn't exist SQL=SELECT * FROM #__os_gallery ORDER BY id DESC

Initilially installed the free version to see what is was liked, created a gallery added pics, all was great and decided to buy the pro version.

I unistalled the free version and then installed the pro version. Got the message that all installed correctly but when I went into the component I got the database error.

Any help would be greatly appreciated. I have tried installing and reinstalling but get the same message.

I am using the latest version of Joomla.

Regards

John
 
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#21694
Taras (Admin)
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Re:Database Error 2 Weeks, 5 Days ago Karma: 53  
Hi John,

Could you give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password
Thanks,
Taras
OrdaSoft team.
 
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#21751
nukite48 (User)
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Re:Database Error 2 Weeks, 3 Days ago Karma: 0  
Thank you so much for fixing this problem.

I wish more support systems were as efficient as yourselves!

Keep up the fantastic work!

John
 
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#21754
Taras (Admin)
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Re:Database Error 2 Weeks, 3 Days ago Karma: 53  
Thank you,John

We were glad to help You

We will be happy if you can help us too and put excellent review and 100 hits
on Joomla.org for our responsive Joomla gallery component

extensions.joomla.org/extensions/extensi...onsive-image-gallery

If you would like any further information, please do not hesitate to contact us too.

Best Regards,
Taras
OrdaSoft team
 
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