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OS Responsive Image Gallery module Support
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TOPIC: gallery images are hidden
#22482
grigorisk (User)
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gallery images are hidden 1 Month, 2 Weeks ago Karma: 0  
hi!
ihave the latest version of os gallery, i set up a gallery and everythink was ok
but after 2 days with no change in my site the gallery images are hidden.
here is my site: seaview-chania.com/new/en/gallery

can you tell me why i have this problem?
thank you!
 
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#22528
Taras (Admin)
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Re:gallery images are hidden 1 Month, 2 Weeks ago Karma: 55  
Hello,

Thank You for choosing our product.

Please, remember what you did last and return to default settings.


Make backup of component and update to latest version of os gallery.
At first please check upgrade/update process at the test website!


If you would like any further information, please do not hesitate to contact us too.

Best Wishes,
Taras
OrdaSoft team
 
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#22529
grigorisk (User)
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Re:gallery images are hidden 1 Month, 2 Weeks ago Karma: 0  
hi!

Thank you for your response

i have already the latest version of os gallery, i have no available update for os gallery.

Best regards,
Grigoris K.
 
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#22537
Taras (Admin)
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Re:gallery images are hidden 1 Month, 2 Weeks ago Karma: 55  
Hi Grigoris K.,

What version of Gallery do you use?

Free or PRO?

Thanks
Taras
 
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#22538
grigorisk (User)
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Re:gallery images are hidden 1 Month, 2 Weeks ago Karma: 0  
it's a free version
 
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#22541
Taras (Admin)
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Re:gallery images are hidden 1 Month, 2 Weeks ago Karma: 55  
Hello,

Did you delete copyright from gallery?

Download last version from website and update to it.

Thanks
Taras
 
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