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OS Responsive Image Gallery module Support
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TOPIC: Nothing happen when i click on a picture
#22627
Doccc (User)
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Nothing happen when i click on a picture 1 Month, 3 Weeks ago Karma: 0  
Hello,

I buy OS Image Gallery (Pro), everything is working : installation, creation of gallery..

When i go to my gallery page, i have all my album, but when i click on a picture i don't see it (only grey background)
I have to click on arrow (on my keyboard) to see picture.

Sorry my website is on maintenance mod so you can't access :/

How i can fix this problem ?
 
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Last Edit: 2016/10/21 08:11 By Doccc. Reason: Image
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#22642
Taras (Admin)
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Posts: 2858
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Re:Nothing happen when i click on a picture 1 Month, 3 Weeks ago Karma: 55  
Hello,

We have sent last version of gallery on your email, please install it.

and try upload images again.

If you face with same problem better send access, and our team can help You


If you would like any further information, please do not hesitate to contact us too.

Best Wishes,
Taras
OrdaSoft team
 
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#22744
Doccc (User)
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Re:Nothing happen when i click on a picture 1 Month, 2 Weeks ago Karma: 0  
Hello,

Update to Gallery Version 1.0.5 Pro

But i still have probleme, could you please check ? If i want to give you access where i can send user/pass to you ?

Thx
 
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#22773
Taras (Admin)
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Re:Nothing happen when i click on a picture 1 Month, 2 Weeks ago Karma: 55  
Hello,

Yes, for sure.

Could you give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form
Link on website
Joomla Admin
username
password

FTP
FTP host
FTP username
FTP password
Thanks,
Taras
OrdaSoft team.
 
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