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OS Responsive Image Gallery module Support
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TOPIC: Problem with front-end editing
#26202
skip (User)
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Problem with front-end editing 2 Months, 3 Weeks ago Karma: 0  
Website: http://rsf-bochum.net/index.php/unsere-rtf
Before Editing:


while editing (no manual changes) - new source code is generated:
Preview

Source Code


After saving (without any manual changes) - Images missing:


Is it normal? How to fix it? Does the purchase version have the same behavior?

The gallery had that behavior from the beginning. New is that message in the back-end since an update:


Thank you.
 
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Last Edit: 2017/02/08 08:56 By skip.
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#26204
RomanD (Admin)
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Re:Problem with front-end editing 2 Months, 3 Weeks ago Karma: 4  
Hello,

Try to make the editing in a different browser.
Your browser must have JavaScript enabled
Do not use the No Script


This error occurs when was the problem of file permissions or admin. This does not affect the functionality.

Thanks,
RomanD
OrdaSoft team.
 
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Last Edit: 2017/02/08 09:21 By RomanD.
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#26213
skip (User)
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Re:Problem with front-end editing 2 Months, 3 Weeks ago Karma: 0  
I tried at two different computers with Chrome and Firefox.

I checked my Java Status at www.enable-javascript.com/

I checked my Java Version (Version 8 Update 121 )

I checked Adblocker and Noscript (not installed)

I will ask some friend to try it..

Edit:
I set the JCE editor settings to allow Javascript and allow CSS and allow PHP options - still no change
I tried TinyMCE editor - same problem.
 
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Last Edit: 2017/02/08 10:30 By skip.
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#26220
RomanD (Admin)
Support
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Posts: 303
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Re:Problem with front-end editing 2 Months, 3 Weeks ago Karma: 4  
Describe step by step procedure that lead to error.

Could you give us
full FTP and admin access
and then we can say more about your problem, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password

Thanks,
RomanD
OrdaSoft team.
 
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#26353
skip (User)
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Re:Problem with front-end editing 2 Months, 2 Weeks ago Karma: 0  
Thanks for your support.

I decided to use another gallery.
 
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