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TOPIC: Can´t save watermark
#29310
BengtH (User)
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Posts: 9
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Can´t save watermark 1 Month ago Karma: 0  
I can´t save watermark.

Enable watermark = Yes
Have tried both Image and text version.
The image is a .png file,

It just says "Please wait"
I´ve waited ten minutes but it still tells me to wait

What´s wrong?

Gallery Version: 2.0.4 Pro
Creation Date: March 2017

Downloaded one hour ago.
 
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#29311
RomanD (Admin)
Support
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Posts: 303
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Gender: Male OrdaSoft
Re:Can´t save watermark 1 Month ago Karma: 4  
Hello,

Could you give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Detail description: How reproduce

Site Admin

username
password

FTP

FTP host

FTP username

FTP password

Thanks,
RomanD
OrdaSoft team
 
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#29374
RomanD (Admin)
Support
Admin
Posts: 303
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Re:Can´t save watermark 1 Month ago Karma: 4  
We responded to you by email.

Thanks
RomanD
OrdaSoft team
 
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#29445
BengtH (User)
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Re:Can´t save watermark 1 Month ago Karma: 0  
Thank you!

It seems to work now.
 
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#29446
BengtH (User)
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Re:Can´t save watermark 1 Month ago Karma: 0  
And now I have the same problem on another site of mine.

Why do I´ve this problems?

Sending details to support as before.
 
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#29480
RomanD (Admin)
Support
Admin
Posts: 303
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Re:Can´t save watermark 4 Weeks, 1 Day ago Karma: 4  
Hello,

The problem arises because of the upload size limit in PHP.

You can:
Either squeeze png files with help online service
Either in php.ini increase max upload size

Thanks
RomanD
OrdaSoft team
 
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