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TOPIC: New category problems
#35656
geesyman (User)
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New category problems 2 Weeks, 4 Days ago Karma: 0  
If I create a NEW category and rename, that category is already populated with the images of the previous category. The page is not empty, so I am not able to drag new images that a newly created category.

By clicking and trying to save and close the component for a few minutes, I'm able to get a clean category ready to import the new images.

I've only just installed a few hours ago and finding this very frustrating. Any help would be appreciated. My impression is that it's a bug.

Joomla v3.8.2
 
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#35687
admin (Admin)
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Re:New category problems 2 Weeks, 1 Day ago Karma: 66  
Hello


Could you give to us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Admin

username
password

FTP

FTP host
FTP username
FTP password

Thanks,
Andrew
OrdaSoft team.
 
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#35694
geesyman (User)
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Re:New category problems 2 Weeks, 1 Day ago Karma: 0  
I have found a rather clumsy work-around and I hope a future update will fix this issue. Here is my work-around:

1. Create and name a new Category (problem for me....it will contain all the images from previously selected category and not be selectable)

2. Drag a new image into ANY OTHER existing category

3. Save and Close the Gallery

4. Re-open the same Gallery, select that new (problem) category just created and named. It will now be selectable and empty of images - new images may be dragged now mysteriously into it

5. Save and Close the Gallery
 
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Last Edit: 2017/11/28 06:25 By geesyman.
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#35704
admin (Admin)
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Re:New category problems 2 Weeks ago Karma: 66  
Dear

I am sorry, we can't reproduce this

Regards
Andrew
 
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#35788
geesyman (User)
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Posts: 8
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Re:New category problems 1 Week, 4 Days ago Karma: 0  
Thanks for your efforts and the prompt response. I have a work around for the time being:

1. Create and name a new Category (problem for me....it will contain all the images from previously selected category and not be selectable)

2. Drag a new image into ANY OTHER existing category

3. Save and Close the Gallery

4. Re-open the same Gallery, select that new (problem) category just created and named. It will now be selectable and empty of images - new images may be dragged now mysteriously into it

5. Save and Close the Gallery
 
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#35810
admin (Admin)
Admin
Posts: 5356
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User Offline Click here to see the profile of this user
Re:New category problems 1 Week, 1 Day ago Karma: 66  
Hello


Could you give to us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Admin

username
password

FTP

FTP host
FTP username
FTP password



Thanks,
Andrew
OrdaSoft team.
 
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  The administrator has disabled public write access.
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