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OS Responsive Image Gallery module Support
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TOPIC: Pro Version Not Working
#35819
phanphin (User)
Fresh Boarder
Posts: 1
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Pro Version Not Working 1 Week, 1 Day ago Karma: 0  
I am building a website and wanted a popup image gallery. I found this and tested the simple/free version it and it worked fine.

I decided to buy the Pro version as I wanted the Masonry layout. After buying and installing, the whole thing will not work. I have even tried to uninstall the pro version and reinstalled the free version and the free version works fine. As soon as I install the pro version, it stops working.

It looks to me like it is failing to generate thumbnails for some reason. Has anyone had this problem please and could you please let me know how you resolved it?
Thanks.
 
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#35834
admin (Admin)
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Re:Pro Version Not Working 1 Week ago Karma: 66  
Hello

Could you give to us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Admin

username
password

FTP

FTP host
FTP username
FTP password


Thanks,
Andrew
OrdaSoft team
 
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