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OS Touch Slider module Support
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TOPIC: OS TouchSlider Images Folder
#13712
billg (User)
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OS TouchSlider Images Folder 2 Years, 2 Months ago Karma: 0  
If one were to use ftp for image uploading, what folder should images be put in?
What are the preferred dimensions, file formats, and permissions of slider images? It is not listed in the documentation.

What does the red X error message mean, exactly, in the attached image?
 
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#13717
Taras (Admin)
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Re:OS TouchSlider Images Folder 2 Years, 2 Months ago Karma: 55  
Hello,

Give us please, FTP and admin access and we will fix problem. FTP and admin access You can send to our contact form.
ordasoft.com/About-us/OrdaSoft.html

If you have other questions, please ask.

Thanks,
Taras
OrdaSoft team.
 
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#13730
billg (User)
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Re:OS TouchSlider Images Folder 2 Years, 2 Months ago Karma: 0  
I appreciate the offer to fix the issue, and I am working with your folks via email. For the sake of the other uses of this template and module, how about answering the questions directly?

If one were to use ftp for image uploading, what folder should images be put in?

What are the preferred dimensions, file formats, and permissions of slider images? It is not listed in the documentation.
 
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#13736
Taras (Admin)
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Re:OS TouchSlider Images Folder 2 Years, 2 Months ago Karma: 55  
Hello,

Image in slider can be loaded from any folder. But the images are upload from the admin only.

Width of picture 727px and Height 300px.
ordasoft.com/os-touch-slider.html

If you have other questions, please ask.

Thanks,
Taras
OrdaSoft team.
 
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Last Edit: 2014/10/02 12:17 By Taras.
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#15408
contendia (User)
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Re:OS TouchSlider Images Folder 1 Year, 6 Months ago Karma: 0  
I, too, get the red 'X' error when attempting to upload images to the slider module. Would you please explain what is happening and how to fix it?

Is this a permissions problem?

In future, can you please output a meaningful error message in the uploader when this happens so users aren't left guessing.
 
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#15415
Taras (Admin)
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Re:OS TouchSlider Images Folder 1 Year, 6 Months ago Karma: 55  
Hello,

It can be problem with host. We need to know what exactly error do you have.

Please, give us more details.

Best Regards,
Taras
OrdaSoft team
 
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