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TOPIC: Help with Used Cars Theme
#32798
wt9bind (User)
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Help with Used Cars Theme 3 Months, 1 Week ago Karma: 0  
Hi, I couldn't find the used cars sub forum but I have just installed the quickstart and am having what appears to be some permission issues.

For example the footer background colour isn't showing blue, it shows white, therefore can't read any of the text; if I go into: Home Administration Appearance Appearance settings and make changes it says:
The file could not be created.

If I try and upload a logo it says:
File upload error. Could not move uploaded file.
The logo could not be uploaded.

I have checked permissions on files and all looks fine.

Can you please assist? The Dev page is setup at: dev.truckandplant.com.au/

Thank you
 
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#32799
RomanD (Admin)
Support
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Re:Help with Used Cars Theme 3 Months, 1 Week ago Karma: 3  
Hello,

Could you give us
full FTP and admin access
and then we can say more about your problem, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

Detail description: How reproduce error

Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password

Thanks,
Roman
OrdaSoft team
 
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#32800
wt9bind (User)
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Re:Help with Used Cars Theme 3 Months, 1 Week ago Karma: 0  
Hi Roman,

Thanks for getting back to me so quickly, after posting I updated to Drupal 8.3.5 and it appears to have resolved all of my errors.

Once again, thank you for getting back to me but I am now out of trouble.... for the minute!
 
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#32828
wt9bind (User)
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Re:Help with Used Cars Theme 3 Months, 1 Week ago Karma: 0  
RomanD wrote:
Hello,

Could you give us
full FTP and admin access
and then we can say more about your problem, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

Detail description: How reproduce error

Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password

Thanks,
Roman
OrdaSoft team


Hi Roman, I have a new problem. When editing any information, say "Fiat Tipo" it says: The website encountered an unexpected error. Please try again later. To look at this issue, do you also require the FTP details etc?

Thanks
 
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#32867
RomanD (Admin)
Support
Admin
Posts: 471
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Gender: Male OrdaSoft
Re:Help with Used Cars Theme 3 Months ago Karma: 3  
Hello,

Yes, to understand the problem specifically in your case, we need access to the admin panel and ftp

Best Regards
Roman
OrdaSoft team
 
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