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My complain on Ordasoft support (0 viewing) 
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TOPIC: My complain on Ordasoft support
#12021
adi (User)
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My complain on Ordasoft support 2 Years, 5 Months ago Karma: 0  
Hi,

I had to write this topic in this section because I simply didn't know where to place it and couldn't find any similar section.

I have many complaints on Ordasoft template support because I have send from 10-15 e-mails in regard to solving issues on template I bought from this company and I received mostly partly answers on about 60% e-mails. Rest (40%) I never received reply! Template is named Underground Metro UI.

I have very good experiences with other companies I bought Joomla template which have one superb service - Chat! I have payed same amount of money to Ordasoft as I did to other companies and all I got from Ordasoft is slow answers, no chat option and bellow average support!

I am sorry but I work as web and graphic designer for last 10 years and I had to write this all down. I truly hope you will get better in time.

Best regards,
Adi
 
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#12053
admin (Admin)
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Re:My complain on Ordasoft support 2 Years, 5 Months ago Karma: 61  
Hi Adi,

I am sorry what question you have ?

last we lost many emails because we have spam attack.
Also please check our reply in your spam folder

Thanks,
ordasoft team
 
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#12583
eighty8 (User)
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Re:My complain on Ordasoft support 2 Years, 3 Months ago Karma: 0  
Well I have a similar complaint. I purchased a Standard Membership $90 and a Vehicle Manager Pro Package $56 at the same time. I received an email with links to Vechicle Manager Downloads. But nothing regarding the Template Download. The Template Download Section doesn't show anything available either.

Even Though I am Logged In the downloads section shows the following:

OrdaSoft Club Downloads
TEMPLATE DOWNLOADS [b][/b]color=#FF0000]0[/color]
If you subscribe for Standard and Developer membership you can download your templates here. You should log in first.

EXTENSION DOWNLOADS [b][/b]color=#FF0000]0[/color]
If you subscribe for Developer membership you can download your extensions here. You should log in first.


I need the OS Vehicle Park Template ASAP. PLEASE HELP?????
 
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