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TOPIC: fancybox is not working
#32161
Hubert (User)
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fancybox is not working 6 Months ago Karma: 0  
Hello support team,

Fancybox instead of OS Touchslider used to work... I am not sure why it just stops popup in a new window and the RUL is domainname/#block-in-6. Could you please give me any suggestion?

Thank you!
 
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#32162
Hubert (User)
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Re:fancybox is not working 6 Months ago Karma: 0  
sorry, I meant the fancy box inside of the OS TouchSlider doesn't popup any more for some reason....
 
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#32183
admin (Admin)
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Re:fancybox is not working 6 Months ago Karma: 66  
Hello

Can you give more details how I may reproduce this error ?

I am sorry, we haven't "fancy box inside of the OS TouchSlider"

Please press F12, and check JavaScript error console

Regards
Andrew
OrdaSoft team
 
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#32192
Hubert (User)
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Re:fancybox is not working 6 Months ago Karma: 0  
Hi Andrew,

In the module of "OS TouchSlider", under "unloader" tab, you can upload the picture,right?
There are 2 issues now, I don't know when they started happening or if if they are related too....

Issue 1: once the picture is uploaded, I believe I used to be able to see a edit icon when the mouse is moved on top of the picture, but now I don't see the 2 icons anymore, it's supposed to be one on the left side and one on the right side... I don't see them, but I still can see the mouse cursor can be changed from pointer to figures.

Issue 2: In editor of the picture, there is a text box called "Caption" where you can put in the HTML code, there is fancybox coded there.... that's where I am having issue on the frontend, I click on the button, but nothing pops up.

If you need, i can gave the URL to look at, please let me know.

I really hope getting some support on this... Much appreciated!
 
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Last Edit: 2017/06/12 18:00 By Hubert. Reason: adding a picture
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#32193
Hubert (User)
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Re:fancybox is not working 6 Months ago Karma: 0  
Hubert wrote:
Hi Andrew,

In the module of "OS TouchSlider", under "unloader" tab, you can upload the picture,right?
There are 2 issues now, I don't know when they started happening or if if they are related too....

Issue 1: once the picture is uploaded, I believe I used to be able to see a edit icon when the mouse is moved on top of the picture, but now I don't see the 2 icons anymore, it's supposed to be one on the left side and one on the right side... I don't see them, but I still can see the mouse cursor can be changed from pointer to figures.

Issue 2: In editor of the picture, there is a text box called "Caption" where you can put in the HTML code, there is fancybox coded there.... that's where I am having issue on the frontend, I click on the button, but nothing pops up.

If you need, i can gave the URL to look at, please let me know.

I really hope getting some support on this... Much appreciated!
 
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#32195
Hubert (User)
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Re:fancybox is not working 6 Months ago Karma: 0  
I just found the error messages in developer tools... Can you please help me reviewing these errrors? Many thanks!
File Attachment:
File Name: errors.txt
File Size: 97165
 
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