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error with uploading photos on realestatemangerPRO (0 viewing) 
RealEstateManager component support
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TOPIC: error with uploading photos on realestatemangerPRO
#11856
mauromanca1970 (User)
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error with uploading photos on realestatemangerPRO 2 Years, 8 Months ago Karma: 0  
Good evening gentlemen,
I bought an orderly n.4591 / 2014 the Component Real Estate Manager PRO.
I have a problem.
when I go to add the photos of the houses in the "homes / photos and documents" gives me the following error: File not match mime type file ext.
I want to upload picture in jpg, png, formats classics.

I work in localhost.
use xampp updated
use joomla and by 3:23 as superusers
php 5.4.25
curl enabled.

What should I do?
give me a hand.
Thank you
 
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#11875
admin (Admin)
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Re:error with uploading photos on realestatemangerPRO 2 Years, 8 Months ago Karma: 61  
Hello,

How you install component ?

please check real estate manager component setting, and check options permitted for upload image file extensions

Thanks,
ordaSoft team
 
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#11935
mauromanca1970 (User)
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Re:error with uploading photos on realestatemangerPRO 2 Years, 7 Months ago Karma: 0  
Gentlemen good evening.
I checked the extensions in the settings of "RealEstateManager-PRO".
The settings are ok.
The problem remains.
The cause may be the method of installation?
Now I tell you how I installed "RealEstateManager-PRO":
1) I downloaded from your site the Tempate "Realestate - november 2013" Free.
2) I purchased "RealEstateManager-Pro."
3) I uninstalled from joomla component "RealEstateManager FREE"
4) I installed it on joomla component "RealEstateManager PRO".
Was I right?
Or mistake in step 3?
Should I uninstall "RealEstateManager FREE"?
Thank you.
 
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#11951
admin (Admin)
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Re:error with uploading photos on realestatemangerPRO 2 Years, 7 Months ago Karma: 61  
Hello,

we will try check your steps and reproduce error.

If you not have any data what you may lost, you may uninstall current version and again install.
Please in component setting set for option Update - NO

If you have data what may lost, please do nothing

Thanks,
Ordasoft team
 
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#12076
mauromanca1970 (User)
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Re:error with uploading photos on realestatemangerPRO 2 Years, 7 Months ago Karma: 0  
Gentlemen good evening.
I have tried many times to Please install your product, but it does not work.
I need your product works.
you can send me the template directly with installed RealEstateManager pro?
The template is called "real estate, in November 2013."
If it does not work I want my money back.

I urgency of the product "RealEstateManager pro" I have to do the site.
thanks
 
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#12085
admin (Admin)
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Re:error with uploading photos on realestatemangerPRO 2 Years, 7 Months ago Karma: 61  
Hello,

from your orders I saw you buy Real estate December template.
ordasoft.com/Joomla_templates/Joomla-Tem...xury-apartments.html

real estate, in November 2013
ordasoft.com/Joomla_templates/Real-Estat...e-november-2013.html

Free version template go with Free version component real estate manager, will very difficult built in in it Pro version !!
It will work, but you lost all template styles

with your template in quick start package go Pro version real estate manager
Please install that quick start package, below manual:
ordasoft.com/Templates/Templates-package...ckstart-package.html

If you can't please send to us FTP access and DataBase access to your site and we will install it for you.
Your access details you may send with help OrdaSoft support form

Thanks,
ordaSoft team
 
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