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Contact form doesn´t work fine in Sweethome templa (0 viewing) 
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TOPIC: Contact form doesn´t work fine in Sweethome templa
#16592
gberenst (User)
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Contact form doesn´t work fine in Sweethome templa 1 Year, 1 Month ago Karma: 0  
Hi there! i´ve bought and set up the sweethome template in my site with some minor changes. However, when i click on the submit button in the contact form located in the footer, it drives me to a "almost" empty page, that only has the header with the menu, and the footer, with a huge blank space at the main body. I tried to change the settings in the form component, and put a redirect URL, custom text messages too, but nothing seems to work, is it a bug???

the URL after submiting is: www.inmobiliariasayago.com.uy/index.php?...m.save&form_id=1

wait for your reply

regards

Gabriel
 
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#16604
Taras (Admin)
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Re:Contact form doesn´t work fine in Sweethome templa 1 Year, 1 Month ago Karma: 55  
Dear Gabriel

What minor changes have you made?

Please, return default setting and all will work.

Your link not work, we have no access to your website.


So, we can not guarantee the work of template if you make changes yourself.

We recommend do not change default settings.

Best Regards,
Taras
OrdaSoft team
 
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#16607
gberenst (User)
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Re:Contact form doesn´t work fine in Sweethome templa 1 Year, 1 Month ago Karma: 0  
Hi there, it´s ok if you wish to take a look. Give me an email and i´ll give you the credentials so you could enter the admin area, put the site online and take a look at the changes i made. I didn´t touch any source code, just unpublished some modules and installed some other light modules in order to fit customer needs. I wonder if it is needed to publish a specific module in order to show the result page, after submiting a contact form. Do you know that?

thank you!

Gabriel
 
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#16621
Taras (Admin)
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Re:Contact form doesn´t work fine in Sweethome templa 1 Year, 1 Month ago Karma: 55  
Dear Gabriel,

Sorry for the delay in replying.

Please, first make published that modules, which you made unpublished and unpublished new one.

IF it is not help give us please - link on website, FTP and admin access and our team will try find solution for You, FTP and admin access You can send to our contact form.
ordasoft.com/About-us/OrdaSoft.html

Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password

Thanks,
Taras
OrdaSoft team.
 
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#16641
gberenst (User)
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Re:Contact form doesn´t work fine in Sweethome templa 1 Year, 1 Month ago Karma: 0  
Hi Taras, i tried to enable modules but still doesn´t work. I´ve already sent all the info by OrdaSoft contact Form as you requested.

Just please don´t enable LESS Compiler plugin, or change css files in modules or components, as all the css style is made over the style.css and other css files in the different components.

regards,

Gabriel
 
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#16655
Taras (Admin)
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Re:Contact form doesn´t work fine in Sweethome templa 1 Year, 1 Month ago Karma: 55  
Thank you, Gabriel.

We will make effort to help with issue within 4 – 24 hours.
 
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