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TOPIC: SMTP Mailer not working
#19052
linkpoint (User)
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SMTP Mailer not working 5 Months, 3 Weeks ago Karma: 0  
Hi,
We use SMTP on our Joomla and we get this error with:
Could not instantiate mail function.

Email is sending without issue using the Contact Us form as well as the Send Email test button.

We do not have PHP Mailer enabled in the PHP install and thus it will not work. Please advise.
 
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#19160
Taras (Admin)
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Re:SMTP Mailer not working 5 Months, 3 Weeks ago Karma: 53  
Hello,

It is Joomla issue.

If your Joomla server does not support the php mail() function and Joomla attempts to send an email (such as a new user registration email), any of the following message may appear:

Could not instantiate mail function.
The mail() function has been disabled and the mail cannot be sent.
Registration failed: An error was encountered while sending the registration email. A message has been sent to the administrator of this site.

Not all servers support the php mail function, and if your Joomla hosting provider does not, you're still in luck. To prevent the above error and to setup Joomla to be able to send email successfully, we have to adjust Joomla's email settings. Besides the php mail function, Joomla 3.0 can use Sendmail or SMTP. In this tutorial, we are going to walk you through the steps for setting up SMTP with Joomla 3.0
Configuring Joomla 3.0 to send emails using SMTP:

Configure your sending email account

When emailing using SMTP, we are also going to setup SMTP Authentication. What this means is that we are going to setup Joomla to log into the server using a username and password, and then send email as that user. SMTP Authentication is much like using Microsoft Outlook or Mozilla Thunderbird: you enter your email settings, a password, and then you can use that email account.

Creating email accounts is not the same on each hosting provider. If you use InMotion Hosting or use cPanel, click here to learn how to create an email address. Otherwise, you should contact your hosting provider for more help with setting up a new email account.

Be sure to keep track of the email account and password that you use.
Log into your Joomla 3.0 admin dashboard
In the left menu, click the Global Configuration link
In the tabs at the top of the page, click the Server tab
In the right column, find the Mail Settings. Update the settings, then click the Save button in the top left of the page.
Mailer Select SMTP
From Email Enter the email address you created in step 1 above.
From Name Enter your name or the name of your website.
SendMail path Generally you can leave this setting alone
SMTP Authentication Set SMTP Authentication to Yes
SMTP Security If you want to send email, you may need to contact your hosting provider for the necessary settings. In our testing, set Security to SSL.
SMTP Port . Again, you may need to contact your joomla host for the correct settings.
SMTP Username Enter the username of the email address you created in step 1.
SMTP Password Enter the password of the email address you created in step 1.
SMTP Host Most often, your STMP Host will be localhost. If you have any doubts, be sure you contact your joomla hosting provider for clarification.

thanks
 
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Last Edit: 2016/04/05 09:21 By Taras.
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#19174
linkpoint (User)
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Re:SMTP Mailer not working 5 Months, 3 Weeks ago Karma: 0  
As mentioned above, email is sending through SMTP properly using the built in Joomla Contact form using our credentials.

It is just RealEstateManager that is not using SMTP as it should but instead it is using PHP mail even though it is set up in the Joomla config.
 
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Last Edit: 2016/04/05 14:43 By linkpoint.
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#19217
Taras (Admin)
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Re:SMTP Mailer not working 5 Months, 3 Weeks ago Karma: 53  
Hello


Could you give us full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password

Thanks,
Taras
OrdaSoft team.
 
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