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TOPIC: Sanity test. Error version check!
#19531
TazoDesigns (User)
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Sanity test. Error version check! 5 Months ago Karma: 0  
After i updated my Joomla! website i got this error:

Sanity test. Error version check!

I can't change the menu item and the page of this menu item isn't working.

But I also can't update my REM?

Can somebody please help me?

Thanks!
Tamara
 
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#19536
Taras (Admin)
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Re:Sanity test. Error version check! 5 Months ago Karma: 53  
Dear Tamara,

We have sent you last version of component on your email, please check.

You must have version of component not lower 3.5 to make update.


Before making any upgrades, make the backup of your website (files, folders and database).
At first please check upgrade/update process at the test website!

If you have custom changes of component, you can lose your changes.

Please, in that case do not make update.

If you would like any further information, please do not hesitate to contact us too.

Best Wishes,
Taras
OrdaSoft team
 
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#19568
zdjamel (User)
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Re:Sanity test. Error version check! 4 Months, 3 Weeks ago Karma: 0  
Good morning,

I experience the exact same problem.

I purchased the component (Pro version) less than 2 months ago, but since there was an update.

How Can I get that update.

Thank you.
 
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#19580
Taras (Admin)
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Re:Sanity test. Error version check! 4 Months, 3 Weeks ago Karma: 53  
Hello,

We have sent you last version of component on your email, please check

Follow our instructions in email


If you would like any further information, please do not hesitate to contact us too.

Best Wishes,
Taras
OrdaSoft team
 
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#19628
suarmartinez1090 (User)
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Re:Sanity test. Error version check! 4 Months, 2 Weeks ago Karma: 0  
Please help me, I have the same problem, I make the upgrade to joomla 3.5.1 and now the component are not working,

I have the error of: Sanity test. Error version check!
Also in the frontend I can't see any of my properties because of this error.


Thank you
 
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#19647
Taras (Admin)
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Posts: 2638
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Re:Sanity test. Error version check! 4 Months, 2 Weeks ago Karma: 53  
Dear Suar Martinez,

We have sent on your email last version of component.

Please, check

Before making any upgrades, make the backup of your website (files, folders and database).
At first please check upgrade/update process at the test website!

If you have custom changes of component, you can lose your changes.

Please, in that case do not make update.

If you would like any further information, please do not hesitate to contact us too.

Best Wishes,
Taras
OrdaSoft team
 
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