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Sanity test. Error version check!

#19727
alessandro2015 (User)
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Re:Sanity test. Error version check! 7 Years, 11 Months ago
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Hi,
I obtain a "Sanity test. Error version check!" message when I try to modify menu items of REM after upgrading to Joomla! 3.5.
REM version is 3.5 as you can read in attaches system info.
I wait for your kind support,
Best regards,
Alex.
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Last Edit: 2016/05/24 10:31 By alessandro2015. Reason: file missing
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#19732
Taras (User)
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Re:Sanity test. Error version check! 7 Years, 11 Months ago
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Dear Alex,

We have sent you last version of component on your email. Please, follow our instruction.

If you would like any further information, please do not hesitate to contact us too.

Best Wishes,
Taras
OrdaSoft team
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#19744
alessandro2015 (User)
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Re:Sanity test. Error version check! 7 Years, 11 Months ago
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Hi,
thank you very much for quick reply. I will test and let you know the result.
Best regards,
Alex.
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#19752
Taras (User)
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Re:Sanity test. Error version check! 7 Years, 11 Months ago
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ok

Thank you
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#19760
alessandro2015 (User)
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Re:Sanity test. Error version check! 7 Years, 11 Months ago
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Hi Taras,
I tried several times, but I always have same error (Sanity test. Error version check!) when I try to modify REM menu items.
Now my REM version is 3.7 Pro and these are my system Informations

PHP Built On Linux srv-hs12.netsons.net 2.6.32-673.8.1.lve1.4.3.el6.x86_64 #1 SMP Wed Feb 10 08:57:30 EST 2016 x86_64
Database Version 5.5.45-cll-lve
Database Collation latin1_swedish_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 5.5.32
Web Server Apache
WebServer to PHP Interface litespeed
Joomla! Version Joomla! 3.5.1 Stable [ Unicorn ] 05-April-2016 22:45 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36

Thank you again for your precious support,
regards,
Alex.
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#19763
Taras (User)
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Re:Sanity test. Error version check! 7 Years, 11 Months ago
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Hi Alex,


Could you give us full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password

Thanks,
Taras
OrdaSoft team.
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