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white page when clicking on houses thumbnails (0 viewing) 
RealEstateManager component support
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TOPIC: white page when clicking on houses thumbnails
#23607
Artamedia (User)
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white page when clicking on houses thumbnails 1 Week, 4 Days ago Karma: 0  
Hello - Bonjour !

I have installed REM 3.9 Pro on Joomla 3.6.4
Everything was working well in localhost.
But then, on the server, when we clic on any house thumbnail, the page loaded is just empty !
Have a look : abimmobilier.ch/new/index.php/fr/ventes

I've tried to uncheck & check the Joomla SEO parameters, nothing has changed. Something to see with .htaccess ?
Can someone help ?

Merci !
 
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#23616
Taras (Admin)
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Re:white page when clicking on houses thumbnails 1 Week, 3 Days ago Karma: 55  
Hello,

Thank you for choosing us.

First of all you need turn on error log.
It can be issue with memory limit, your hosting plan not allow showing images, because not enough memory size.
Please, first turn on error log in Global Configuration - Server Settings - Server Settings to see what issue do you have.


If you would like any further information, please do not hesitate to contact us too.

Best Wishes,
Taras
OrdaSoft team
 
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#23640
Artamedia (User)
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Re:white page when clicking on houses thumbnails 1 Week, 2 Days ago Karma: 0  
Hello and thank you for your reply...

Unfortunately the page is absolutely white - so there's no error message displaying, even when turning on error log.

abimmobilier.ch/new/index.php/fr/compone...du-chable?Itemid=181
This url works in localhost but not on the server - as you can see... Nothing is loaded, there's nothing in the source code of that white page.

Any suggestion for the next step ?
 
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#23661
admin (Admin)
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Re:white page when clicking on houses thumbnails 1 Week, 1 Day ago Karma: 61  
Hello

I now see Fatal error: Call to undefined function phpdefined() in /home/abimmobi/abimmobilier.ch/new/modules/mod_similar_realestate_j3/mod_similar_realestate_j3.php on line 1

Please update from ours site last version similar realestate module.
It now as alone layout in real estate featured module
ordasoft.com/All-Download/View-document-...erty-module-2.2.html

Thanks,
Andrew
 
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#23664
Artamedia (User)
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Re:white page when clicking on houses thumbnails 1 Week, 1 Day ago Karma: 0  
Hello,

I have desactivated the similar module, now it works.
But if I use the new similar module, it goes now on error 404
Check by clicking on the thumbnail at the bottom of :
abimmobilier.ch/new/index.php/fr/ventes

We just bought this template including every Real Estate plugins and components in PRO version. Could you let us update this new plugin in PRO version please ? Especially to get the grid view instead of standard.

Thank you very much
 
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Last Edit: 2016/12/02 19:48 By Artamedia.
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#23704
admin (Admin)
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Re:white page when clicking on houses thumbnails 6 Days, 3 Hours ago Karma: 61  
hello,

Please check your e,ail and reinstall module

Thanks,
Andrew
 
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