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TOPIC: Error when save in backend
#4616
jcmadelmo (User)
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Error when save in backend 4 Years, 5 Months ago Karma: 1  
Hi, when I close and save in settings in backend, I have the error:

Forbidden

You don't have permission to access /administrator/index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


¿Why?

Thanks
 
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#4622
admin (Admin)
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Re:Error when save in backend 4 Years, 5 Months ago Karma: 61  
Hello,

when I close and save in settings in backend, I have the error:

Forbidden

You don't have permission to access /administrator/index.php on this server.

Ordinary that happened - when some body manual change file folder permission on site.
Or when site admin install some firewall plugins to site

Thanks,
OrdaSoft team
 
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#4868
jbourque (User)
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Re:Error when save in backend 4 Years, 4 Months ago Karma: 0  
I have not changed any permissions nor do I have a firewall plugin in the site and I get the same error.
 
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#4879
admin (Admin)
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Re:Error when save in backend 4 Years, 4 Months ago Karma: 61  
Hello,

Please give to us admin access to yours site and FTP access to yours site
Yours account details you may send to ordaSoft support form

Also please write how exactly we can reproduce that error

or you may ask about that error from yours host provider

Thanks,
OrdaSoft team
 
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