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TOPIC: Multiple bugs on this componen
#18093
Loneildo (User)
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Multiple bugs on this componen 10 Months ago Karma: 0  
Hello,

I have multiple problems with this component. Can you help me?

1. When any registred user paid for a subscription, he didn't get automatically the new statut. State stay on "pending".

2. This error when any user go to subscription page :

Please type correct email!!!!

For subscription renewal or upgrade to a new subscription,
enter your email and press continue:

Best regards.
 
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#18100
Taras (Admin)
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Posts: 2858
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Re:Multiple bugs on this componen 10 Months ago Karma: 55  
Hello,

for first issue check Order/User history - DETAILS. In order you can get more information why payment is pending.

see attached image.

2) Check email of user, which he use for going to subscription page
 
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#18185
Loneildo (User)
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Re:Multiple bugs on this componen 9 Months, 4 Weeks ago Karma: 0  
1. Maybe because i use sandbox mode?

2. Users emails are good but i have always this message.
 
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#18206
Taras (Admin)
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Re:Multiple bugs on this componen 9 Months, 4 Weeks ago Karma: 55  
Hello,

1) Could you clarify what do you mean by "sandbox mode"

2) What message did you get?

thanks
 
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#18233
Loneildo (User)
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Re:Multiple bugs on this componen 9 Months, 3 Weeks ago Karma: 0  
1. Sandbox mode = Test mode

2. Please type correct email!!!!

For subscription renewal or upgrade to a new subscription,
enter your email and press continue:
 
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#18239
Taras (Admin)
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Re:Multiple bugs on this componen 9 Months, 3 Weeks ago Karma: 55  
Hello

Give us please - link on website, full FTP and admin access and describe in details how we can reproduce errors and our team will try find solution for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password

Thanks,
Taras
OrdaSoft team.
 
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