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TOPIC: Vehicle Manager keeps crashing
#21035
moonwalker509 (User)
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Vehicle Manager keeps crashing 1 Month, 3 Weeks ago Karma: 0  
I have recently installed Vehicle Manager on my site but it keeps crashing and given me a 500 internal error anytime I try to access categories or create new entries at the admin side.

Please help.

Thanks
 
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#21054
admin (Admin)
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Re:Vehicle Manager keeps crashing 1 Month, 2 Weeks ago Karma: 61  
Hello,

Fist of all "turn on" error report in Joomla global setting

also you need check errors in you host error log files, "500" that some error from WEB server.

If that not help, please send your site admin access, FTP access and error details to OrdaSoft contact form

Thanks,
OrdaSoft team
 
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#21058
moonwalker509 (User)
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Re:Vehicle Manager keeps crashing 1 Month, 2 Weeks ago Karma: 0  
Hi there,

Thank you for the response. I couldn't get it to work still so I sent you the login details you requested for.

Thank you
 
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#21065
Taras (Admin)
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Re:Vehicle Manager keeps crashing 1 Month, 2 Weeks ago Karma: 53  
Dear Emmanuel Eshun-Davies,

Sorry, but we can not connect to website.

We see alwasys:

Server not found

when try use below link:

www.yncautoparts.com/administrator

follow attached image

To help we need FTP, not Cpanel.

FTP

FTP host

FTP username

FTP password


If you will have any other questions, please ask.
Best Wishes,
Taras
OrdaSoft team
 
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#21102
moonwalker509 (User)
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Posts: 6
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Re:Vehicle Manager keeps crashing 1 Month, 2 Weeks ago Karma: 0  
Am sorry about this. I have just seen this response. Please use the same information for the ftp as well with the url being ftp.domain.info without the /cpanel at the end that is ftp.yncautoparts.com

Thank you and my apologies for late response again.
 
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Last Edit: 2016/08/14 14:01 By moonwalker509.
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#21107
Taras (Admin)
Admin
Posts: 2638
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Re:Vehicle Manager keeps crashing 1 Month, 2 Weeks ago Karma: 53  
Hello,

We are sorry, but below link on your website doesn't work.

www.yncautoparts.com/

follow attached image.

Can you specify access again and send them on our contact form.

ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password



Thanks,
Taras
OrdaSoft team.
 
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