12.Managing Lend Requests in MediaLibrary 1.5.x Shop

In this article we will look at the Lend Request Manager in MediaLibrary 1.5.x Shop.


Lend Request Management in MediaLibrary 1.5.x Shop


To manage user submitted Lend Requests, in the Admin backend go to

[Components] - [MediaLibrary] - [Lend Requests] You will see the following screen:


MediaLibray - Lend Request Management

 

All pending Lend Requests will be shown here (in this case only one). On the top bar, there are two buttons:

[Accept Request] and [Decline Request], which are fairly self-explanatory.


Reminders


The user's email address is clickable, so the admin can send reminders to the users easily from here.




Lend Request Flow


If the Lend Request is declined, the user will receive an email saying that the Lend Request was not accepted. Admin must manual send so email – if wish.

If the Lend Request is approved, the user will receive an email confirmation stating that the request has been approved and that the Media are ready to be picked up at the library's address. Admin must manual send so email – if wish.




Media Availability indication in the backend


In the Media Manager the Media will now show up with a return date.


 MediaLibrary - Media Availability indication

 

The return date is a clickable link, which will take you to the [Return Media] management page, from where you can check in Media that were returned by the user:



Media Availability indication in the frontend


In the frontend of the website, the Media details will now show that the Media has been lent out, so that other visitors of the website know that the Media is not available for lending between the dates mentioned. 

In the Category View the Media which was lent out will have a red cross behind it, indicating that it is not available for lending. Also, the [Lend Request] button will NOT show when the Media is lent out.


 MediaLibrary - Media Availability indication in the frontend

 

That concludes the Lend Request Management cycle.



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