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Amazon ItemID error

Alisa (Visitor)
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Amazon ItemID error 13 Years, 11 Months ago
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I'm having trouble downloading information from Amazon.com. I have an AWS account & the Keys are saved in the Backend setup.

This is the error message:

faultcode: AWS.InvalidParameterValue, faultstring: 978-0152016708 is not a valid value for ItemId. Please change this value and retry your request.



Same message for all books in the library. Have just upgraded from 1.0Pro to 1.5Pro. It's on a completely new Joomla site so I followed the instructions to export the data from oldsite, import the data to newsite.

All is working fine except the 'fetch' information from Amazon.com. Any ideas?
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admin (Admin)
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Re:Amazon ItemID error 13 Years, 11 Months ago
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Hi

Please use in BookLibrary - ISBN without hyphen e.g. 9780152016708

Thanks,
OrdaSoft team
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Alisa (Visitor)
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Re:Amazon ItemID error 13 Years, 11 Months ago
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Thanks for the quick response! Unfortunately, I've already tried that....and it didn't work. Tried again and here is the error message: (same)

faultcode: AWS.InvalidParameterValue, faultstring: 9780152016708 is not a valid value for ItemId. Please change this value and retry your request.


Anything else I can try?
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admin (Admin)
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Re:Amazon ItemID error 13 Years, 11 Months ago
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Hi,

First of all ISBN what you use in BookLibrary must be without any blank sings at start and at end.

Do you set all three parameters for Amazon server ?

Can you try set default parameters for amazon server - and check work some thing or not?

If that not help can you send through "Contact Form" http://ordasoft.com/Contact/category/?catid=0 yours sit or yours demo site supper admin account and we will try check where error.

Thanks,
OrdaSoft team
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goku23 (User)
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Re:Amazon ItemID error 11 Years, 10 Months ago
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Hi, i have this problem too. I try to search information about 9788801038491 on Amazon.it but :

faultcode: AWS.InvalidParameterValue, faultstring: 9788801038491__ is not a valid value for ItemId. Please change this value and retry your request.

However the book exist really on Amazon, but the system had this problem, for all my books i had this error.
How can i do?
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admin (Admin)
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Re:Amazon ItemID error 11 Years, 10 Months ago
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Hello,

What version you use ?
For us all work good , can you give admin access to yours site - with that we will can check where error .
Yours account details you may send with help ordasoft contact form.

Thanks,
OrdaSoft team
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