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OS Responsive Image Gallery module Support
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TOPIC: Gallery just disappeared
#41324
datalabsystems (User)
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Gallery just disappeared 1 Month, 3 Weeks ago Karma: 0  
Hi guys

i was running the free version of the gally for a while and now its just gone. everything looks ok at the backend but i cant get it to show up in the front end of joomla 3.9.6

any idea here?


Ps here is the link: www.209customs.com/gallery.html
 
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#41330
admin (Admin)
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Re:Gallery just disappeared 1 Month, 3 Weeks ago Karma: 75  
Hello

I not understand Do you installed New version of Joomla Image gallery ordasoft.com/os-image-gallery.html
Or you updated old ?

If you update: you need resave gallery, we added many new features, so if you update old - you need resave every gallery.

Regards
OrdaSoft team
 
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#41704
datalabsystems (User)
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Re:Gallery just disappeared 2 Weeks, 1 Day ago Karma: 0  
Hi,

i did do that. i open the OS Gallery from the components, then clicked on my gallery, the gallery opened at the back-end, and saved it. Nothing....its still missing from the front end.

i had to revert back to a backup cause its a live website.

do you have step by step instructions on how this is done? i think im missing something
 
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#41714
admin (Admin)
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Re:Gallery just disappeared 2 Weeks ago Karma: 75  
Hello

Nothing....its still missing from the front end.
First of all when you do component update - you need turn off Cache and code optimization plugins/

If Bad page safe to cache. The resave of gallery give nothing

Please recheck this on test site.
Please install old version and next at top install new

Regards
OrdaSoft team
 
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