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Gallery just disappeared

#42157
ivan8r (Visitor)
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Re:Gallery just disappeared 4 Years, 8 Months ago
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I'm having the same problem. I made no changes to OS Gallery, but I have been updating Joomla as needed. I guess a Joomla upgrade broke OS Gallery. Can you please let me know how to repair the application?
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#42159
admin (Admin)
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Re:Gallery just disappeared 4 Years, 8 Months ago
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Hello

Did you updated only Joomla or OS Image Gallery also ?

Regards
Ordasoft team
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#42163
ivan8r (Visitor)
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Re:Gallery just disappeared 4 Years, 8 Months ago
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No, I did not make any changes to OS Gallery.
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#42172
admin (Admin)
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Re:Gallery just disappeared 4 Years, 8 Months ago
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Hello

Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link on website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password

Thanks,
OrdaSoft team.
P.S. Please do site backup 2 times per month
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