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OS Responsive Image Gallery module Support
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TOPIC: Joomla 3.9.6, gallery 5.0.5 does not appear
#41355
geni4you (User)
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Joomla 3.9.6, gallery 5.0.5 does not appear 3 Weeks, 4 Days ago Karma: 0  
Hello

We have joomla updated to 3.9.6 and ordasoft gallery (version 5.05 light, free version) does not appear anymore.
Can you help us? ordasoft version 4.5 light, free version runs fine.

Your Image gallery should appear on our website directly under the heading "Comprehensive References Summary and List (PDF)".

website: rmrisk.ch

Thanks for the support.

Note:
I sent you a support email a few days ago, but did not receive an answer.

Thanks for the support.
Eugene
 
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#41378
admin (Admin)
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Re:Joomla 3.9.6, gallery 5.0.5 does not appear 3 Weeks, 2 Days ago Karma: 73  
Hi Eugene,

Please resaved gallery.
We added to OS Joomla Gallery(ordasoft.com/os-image-gallery.html) - many new features, so if you update old - you need resave every gallery.

Regards
Andrew
Ordasoft team
 
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#41383
geni4you (User)
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Re:Joomla 3.9.6, gallery 5.0.5 does not appear 3 Weeks, 2 Days ago Karma: 0  
Hello

Problem is solved.
Just save and close each OS Gallery again.
I
Important!
***********
Then delete the cache (browser, cloudflare and all cache plugins).

OS Gallery is now running perfect again.

Thanks for the support.
 
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#41394
admin (Admin)
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Re:Joomla 3.9.6, gallery 5.0.5 does not appear 3 Weeks, 1 Day ago Karma: 73  
You are welcome.

We will be happy if you can help us too and you put excellent review and 100 hits
on Joomla.org for our Responsive gallery
extensions.joomla.org/extension/os-responsive-image-gallery

If you would like any further information,
please do not hesitate to contact us too.

Best Regards,
OrdaSoft team
P.S. Please do site backup 2 times per month
 
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