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Can`t save settings

tricade (Visitor)
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graphgraph
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Can`t save settings 4 Years, 3 Months ago
Karma: 0  
Hi together,

i`ve installed the pro version of the gallery. And now i try to switch the layout of the gallerys i created.
when i config the masonry layout, the website is just showing "please wait" and doing nothing else.
I just waited 30min and still "please wait" after a refresh of the page, the setting where on the old state.

Is there any workaround for this bug?

Greetings,

tricade
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admin (Admin)
Admin
Posts: 8230
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Re:Can`t save settings 4 Years, 3 Months ago
Karma: 101  
Hello

Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
OrdaSoft team.
P.S. Please do site backup 2 times per month
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