Joomla Gallery Support

Hi. After updating joomla from 3.8 to 3.9, and also updating OS Gallery to 5.1.7 Light Pro all galleries have dissapeared from my content articles. Aparently the system plugin is working: the link to OS site is there and initially the pluging seems to be loading the gallery but it does not show. I have changed the template to check whether this could be a template-related issue but it does not solve it. Any ideas of what can be happening?

Hello

Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password

Ordasoft site(for activate your product ):
Login
password


Thanks,
Andrew
OrdaSoft team.
P.S. Please do site backup 2 times per month

Thanks for solving the problem. Great support!

You are welcome.

We will be happy if you can help us too and you put excellent review and 100 hits

on Joomla.org for our Responsive gallery
extensions.joomla.org/extension/os-responsive-image-gallery

If you would like any further information or need some customization service,
please do not hesitate to contact us too.

Best Regards,
OrdaSoft team
P.S. Please do site backup 2 times per month