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RealEstateManager component support
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TOPIC: migration from old versione
#19010
Taras (User)
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Re:migration from old versione 2 Years, 8 Months ago Karma: 58  
Hello,


1. We have updated component to last version on your website. So, you can update Joomla

2. 500 errors usually mean that the server has encountered an unexpected condition that prevented it from fulfilling the request made by the client. This is a general error class returned by a web server when it encounters a problem in which the server itself can not be more specific about the error condition in its response to the client.

In many cases this is not an indication of an actual problem with the server itself but rather a problem with the information the server has been instructed to access or return as a result of the request. This error is often caused by an issue on your site which may require additional review by support teams.

Please, contact your host provider.

If you will have any other questions, please ask

thanks
Taras
 
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#19147
01system (User)
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Re:migration from old versione 2 Years, 8 Months ago Karma: 0  
Found the problem: the "RealEstateManager Search Pro" is the module that is generating the error. Disabling the module the homepage works.

But i need that module..!
 
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#19156
Taras (User)
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Re:migration from old versione 2 Years, 8 Months ago Karma: 58  
Ok. Could you give us full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password

Thanks,
Taras
OrdaSoft team.
 
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#19277
01system (User)
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Re:migration from old versione 2 Years, 8 Months ago Karma: 0  
Any news? I sent admin access last week, is there some problem?
Thanks
 
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#19281
01system (User)
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Re:migration from old versione 2 Years, 8 Months ago Karma: 0  
01system wrote:
Any news? I sent admin access last week, is there some problem?
Thanks


I saw only right now that the module is now working, sorry i didn't received any communication so i did not check. Thanks.
Do you know what was the problem?

Regards
 
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#19289
Taras (User)
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Re:migration from old versione 2 Years, 8 Months ago Karma: 58  
We have checked below website and all works
www.mediaconsul.it/web3/

Is this yours?

We have sent you last version of component and search module.

Check again, please.

Please, update to attached versions.


Before making any upgrades, make the backup of your website (files, folders and database).
At first please check upgrade/update process at the test website!

If you have custom changes of component, you can lose your changes.

Please, in that case do not make update.

If you would like any further information, please do not hesitate to contact us too.

Best Wishes,
Taras
OrdaSoft team
 
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