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RealEstateManager component support
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TOPIC: TCPDF ERROR
#36490
OskarMaria (User)
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TCPDF ERROR 1 Year, 5 Months ago Karma: 0  
I get the following error with the tcpdf-function:
Code:

TCPDF ERROR: [Image] Unable to get the size of the image: http://test.testdomain.com//components/com_realestatemanager/photos/xxx.jpg
 
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#36506
admin (Admin)
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Re:TCPDF ERROR 1 Year, 5 Months ago Karma: 75  
Hello

1. Please try upload other image xxx.jpg
2 please check rights to xxx.jpg

Regards
Andrew
OrdaSoft team
 
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#36520
OskarMaria (User)
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Re:TCPDF ERROR 1 Year, 5 Months ago Karma: 0  
Sorry, but all your advices do not help:

- the error occurs with all images
- the rights of the folders are 770, the rights of the images 770

Best regards
 
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#36558
admin (Admin)
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Re:TCPDF ERROR 1 Year, 5 Months ago Karma: 75  
Please show your site path

regards
 
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#36563
OskarMaria (User)
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Re:TCPDF ERROR 1 Year, 5 Months ago Karma: 0  
The complete path to the realestatemanger-images is in my special case:
Code:

/is/htdocs/om1079417_LZPRSJMS63/www/test-select2018-test/components/com_realestatemanager/photos


I hope that helps

Best regards
 
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Last Edit: 2018/01/26 00:53 By OskarMaria.
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#36564
admin (Admin)
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Re:TCPDF ERROR 1 Year, 5 Months ago Karma: 75  
Hello

Could you give to us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

Link on website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Admin

username
password

FTP

FTP host
FTP username
FTP password

Thanks,
Andrew
OrdaSoft team.
 
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