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Problem with new installation of Real Estate (Pro) (0 viewing) 
RealEstateManager component support
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TOPIC: Problem with new installation of Real Estate (Pro)
#40928
gandreatos (User)
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Problem with new installation of Real Estate (Pro) 4 Months, 3 Weeks ago Karma: 0  
Hi.

I purchased "Sweet Homes" and Real Estate Manager (Pro).. I first installed the quickstart of "Sweet Homes" and then removed the Real Estate Manager (free) and proceeded with installing Real Estate Manager (Pro).

Practically it's a fresh installation, though I get a lot of errors in Google Chrome developer console and the website fails to load a lot of the page assets (see attachments


What is weird, is that I tried to remove "Force HTTPS" from Joomla server settings and enabled again... For some minutes the website was loading fine (with much less errors in the Chrome Developer tools console)...

But now the problem is here again. I also tried and updated all the plugins and modules with the (PRO) versions (the ones you sent when I purchased "Real Estate Manager Pro"

Can you help?
 
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#40931
admin (Admin)
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Re:Problem with new installation of Real Estate (Pro) 4 Months, 3 Weeks ago Karma: 75  
Hello

Could you give to us
full FTP and admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link on website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
Andrew
OrdaSoft team.
P.S. Please do site backup 2 times per month
 
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#40942
gandreatos (User)
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Re:Problem with new installation of Real Estate (Pro) 4 Months, 3 Weeks ago Karma: 0  
Hi.
Thanks for the prompt reply...

I just sent you the info you asked in the contact form.
I wait for your reply!
 
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#40948
gandreatos (User)
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Re:Problem with new installation of Real Estate (Pro) 4 Months, 3 Weeks ago Karma: 0  
I don't know if it helps... But I just realized that the website seams to work fine on Firefox (but not on Chrome)...

I tried flushing DNS, cookies and browser cache as well as ipconfig /flushdns but the problem seams to still be there.

I hope this observation helps.

Waiting for your reply!
 
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#40958
gandreatos (User)
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Re:Problem with new installation of Real Estate (Pro) 4 Months, 3 Weeks ago Karma: 0  
I investigated further... I was thinking that maybe my Chrome installation at my PC had some problem (DNS, cache, ctr) but I reproduced the problem from another place (through a different modem) and still the same problem (Chrome has console errors and doesn't render the page correctly - Firefox works fine)...

If you see my attached image, I can see that at the error logs there are some double "//" before component:
example: mydomain.com//components/com_realestatemanager/...."

Maybe these double "//" before "...components..." create the problem?!?! How can we fix this?

Also the Simple Membership component seams to not let me change things like passwords or details inside a member (I already mention this to the previous post and on the message on your contact form). Is that maybe the cause of the problems?!


I hope I helped towards the solution of the problem.

Waiting for your reply
 
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#40970
osarina (Admin)
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Re:Problem with new installation of Real Estate (Pro) 4 Months, 3 Weeks ago Karma: 0  
Hello,

We answered you via support. Please check

Regards,
OrdaSoft team
 
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