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SEF Translate component support
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TOPIC: Pro version isn't working!
#45286
Bluepoint (User)
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Pro version isn't working! 4 Days, 6 Hours ago Karma: 0  
The free version works fine see: www.06.bluepoint-concept.nl
The pro version does not work at all?! See: www.halaltime.eu

We have read this: ordasoft.com/how-to-configure-sef-transl...nslation-pro-version
End send all our credentials to support a while ago... but still no answer.

Please help us with this!

Hope to hear from you soon.
Regards,
Michiel
 
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#45287
admin (Admin)
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Re:Pro version isn't working! 3 Days, 17 Hours ago Karma: 85  
Hello

First of all please update your version of OrdaSoft site automatically website translation software. Update you may do with help update-activation interface, recently we run new version with more features. After update - please not forget refresh cache.

OrdaSoft Free version of automatically website translation - you configure only in in module, and it support only Instance website translation method.

The pro version of OrdaSoft automatically website translation - support "redirect website translation method", and require more configurations steps.

For configure redirect website translation method you need careful reread how to configure joomla software for automatically website translation
Please take attention for .htaccess file configure.

If you continue have errors with SefTranslate on your site:
Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
OrdaSoft team.
P.S. Please do site backup 2 times per month
 
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Last Edit: 2021/04/08 09:56 By admin.
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#45288
Bluepoint (User)
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Re:Pro version isn't working! 3 Days, 12 Hours ago Karma: 0  
The instant translate is working now.... but the redirect not
We are getting this error: Please try translate this page late. Now happned error at translate time: Unable to perform Translation error code: 403 error messages: Requests from referer www.halaltime.eu are blocked.Please use original page: www.halaltime.eu/"

Do you know where this is going wrong?
Google API is correct connecting.

Regards,
michiel
 
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#45289
admin (Admin)
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Re:Pro version isn't working! 3 Days, 12 Hours ago Karma: 85  
We need see this, because that we asked FTP and admin access.

Pro version automatically website translator very complicate for configure for 90% users because it ask:
- correct settings in module
- correct settings in component
- correct setting htaccess file
- correct settings in Your Google Translation API account or in Microsoft Translation API account (depend what you use).

In your case most often errors:
- Incorrect setting in SefTranslate Component for Translation API keys
- You not correct configure self Translation API on Google or BINg site.

Please on 403 page, press Ctrl+U, so you will see little more info

Regards
Andrew
OrdaSoft team
 
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#45290
admin (Admin)
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Re:Pro version isn't working! 3 Days, 12 Hours ago Karma: 85  
Also please check this:
github.com/dmotz/thing-translator/issues/13

Regards
Andrew
 
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#45291
Bluepoint (User)
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Re:Pro version isn't working! 3 Days, 12 Hours ago Karma: 0  
Check.


Regards,
Michiel
 
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