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MediaLibary Component Support
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TOPIC: Error
#31827
zagirova (User)
Fresh Boarder
Posts: 1
graphgraph
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Error 6 Months, 3 Weeks ago Karma: 0  
Uploaded MP4 but in details page - blank page, jQuery errors, offering Flash player be installed, no player, no video.
Attaching screenshot.
Help asap.
 
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#31830
admin (Admin)
Admin
Posts: 5356
graph
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Re:Error 6 Months, 3 Weeks ago Karma: 66  
Hello


Could you give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Detail description: How reproduce error

Site Admin

username
password

FTP

FTP host

FTP username

FTP password

Thanks,
Andrew
OrdaSoft team.
 
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